1. Information We Collect

a) Personal Information

We may collect personal details including:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by payment gateways)

b) Automatically Collected Data

When you browse our website, we may collect:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on each page

• Cookies and tracking data

c) Order & Support Information

Any messages, feedback, or support requests you send us may be stored to improve our service.

2. How We Use Your Information

We use your data for purposes including:

• Processing and delivering orders

• Sending order updates and tracking details

• Providing customer support

• Improving website performance and user experience

• Personalising product recommendations

• Running promotions, offers, or marketing campaigns

• Ensuring safe and secure transactions

• Detecting and preventing fraud

3. Sharing Your Information

We may share your data with:

• Delivery partners (for order delivery)

• Payment gateways (Razorpay, Paytm, etc.)

• IT service providers (hosting, analytics tools)

• Legal authorities if required by law

We never sell, rent, or trade your personal information.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website loading and performance

• Offer personalised product suggestions

• Enable cart and checkout functionality

• Analyse website traffic

You may disable cookies in your browser settings, but some features may stop working.

5. Data Security

We follow industry-standard security measures to protect your information against:

• Unauthorised access

• Loss or theft

• Misuse or alteration

Your payment information is handled securely by trusted third-party gateways.

6. Your Rights

You may request:

• A copy of the personal data we hold

• Correction of inaccurate information

• Deletion of your account or data

• Opt-out from marketing messages

To exercise your rights, email us at contact@wallharbor.com.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on this page.